Logo Design Hoodie - Black

Pre-Order Shipping Policy

Pre-Order Information

This item is part of a pre-order drop. Pre-order items are not in stock and are produced after the pre-order window closes.

Estimated Shipping Date

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  Pre-orders will begin shipping on or after MARCH 1ST, 2026.
  
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  Shipping timelines start once the item ships, not on the order date.
  
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  All dates are estimates and may shift slightly due to production or logistics.
  

Processing Time (After Ship Date)

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  Once production is complete, orders are processed within 1–3 business days.
  
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  You will receive a shipping confirmation email with tracking once your order ships.
  

Shipping Methods & Delivery Times

Domestic (U.S.)

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  Standard Shipping: 3–7 business days
  
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  Expedited Shipping: 2–3 business days
  
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  Overnight Shipping: 1–2 business days
  

International

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  Delivery times vary by destination (7–21 business days).
  
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  International customers are responsible for customs duties, taxes, and fees.
  

Shipping Rates

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  Free Standard Shipping on orders over $75 (adjust as needed).
  
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  Flat-rate shipping applies to orders below the free-shipping threshold.
  

Order Tracking

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  Tracking information will be emailed once your order ships.
  
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  Please allow 24–48 hours for tracking updates to appear.
  

Important Notes

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  Ordering a pre-order item means you acknowledge and accept the delayed shipping timeline.
  
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  If your order contains both in-stock and pre-order items, the entire order will ship together unless otherwise stated.
  

Pre-Order Returns & Exchanges Policy

Pre-Order Sales

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  All pre-order sales are final once production begins.
  
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  We strongly recommend double-checking your size, color, and shipping details before placing your order.
  

Damaged or Incorrect Items

If your item arrives:

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  Damaged
  
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  Defective
  
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  Incorrect (wrong size or item sent)
  

Please contact us within 7 days of delivery at

INSTAGRAM: @SOUTHCITYCLOTHINGCO_

Include:

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  Order number
  
• 
  Clear photos of the issue
  

We’ll make it right with a replacement or store credit where applicable.

Refunds

• 
  Refunds are not offered for pre-order items unless the item is damaged, defective, or not as described.
  
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  Approved refunds will be issued to the original payment method.
  

Customer Support

For questions regarding your pre-order:

INSTAGRAM: @SOUTHCITYCLOTHINGCO_

🕑 Monday–Friday | 9 AM – 5 PM EST